We collect information about you in the following ways:

- You use our website or enter information there.

- You purchase something on our website.

- You visit our office.

- You talk with us on the phone.

- You file a claim with us.

The website toxparts.com does not use personal data to identify the user. You share your personal information with us when you register as our customer and make a purchase on your own behalf, or if someone makes a purchase on your behalf and has the right to share your contact details. Here you can find out how we process your information and how long we store it.

- Returns

5 years or in accordance with applicable accounting standards/legislation.

- User registration

Until you request us to delete your account.

- Purchasing process

Until you request us to delete your account.

- Sending newsletters and special offers

Until you opt out.

- Phone identification

Until you request us to delete your account or until the warranty on purchased goods expires.

- CCTV for crime prevention and investigation

3 months or until the investigation of a specific incident is completed.

- Linking the website to social networks and targeted advertising

Until you withdraw your consent.

Cookies are small text files sent from a web server (such as Toxparts.com) to your browser when you visit a website. They pose no risk to your device and can be accepted or rejected based on your browser settings.

- Functional and performance cookies

These cookies are placed on your device to provide you with services available throughout our websites and enhance website functionality (e.g., improve page loading speed). We also use the information collected for internal operational purposes such as spam and abuse prevention, enforcing content license restrictions, determining preferred language, and providing and improving the service.

Disabling this type of cookies may affect your ability to use all Toxparts.com functionalities.

- Digital experience optimization cookies

These cookies collect information about how visitors use Toxparts.com in an aggregated form. This allows us to continuously improve the quality and content of our websites and track the effectiveness of third-party websites that provide us with marketing or other services.

Additionally, enabling these cookies allows servers to recognize the device when you return to our websites and create anonymous user profiles. These profiles do not contain personal data. By using this technology, we can simplify and optimize your digital experience with us and provide you with personalized content and offers tailored to your needs.

Disabling this type of cookies may prevent you from limiting content to relevant only, unlocking special offers based on your behavior on Toxparts.com, and using certain website functionalities (e.g., saving searches for later, staying logged in) if you were referred to Toxparts.com from an incentive portal.

- Targeting/advertising cookies

These cookies display our advertisements when you visit other websites. They are placed on our website by third-party advertising networks with our permission. Third-party cookies may collect data outside our website. These cookies may change depending on your location or device without prior notice.

- How to Manage Cookies

If you wish to manage or disable cookies, you can do so by configuring your browser to not accept certain or all cookies, or by using the cookie settings below. However, please note that if you choose to disable all or certain cookies, we still need to place a cookie on your device. This cookie, placed by Toxparts.com, is called "optout-experience" or "optout-advertising". It disables data collection on your device or browser. If you use multiple devices and browsers, please adjust the cookies on each of them separately. Remember that this cookie should not be deleted as long as you continue to object to data collection.

We have implemented various tools and services that facilitate our cooperation and make our communication faster. Therefore, we disclose your data to communication services providers, marketing and IT support companies. For example, OSS helps us to record phone calls so that you can place an order or warranty replacement over the phone. We also share your data with data analytics companies helping us to improve our website.

We are processors for Facebook Inc. and Google Inc. cookies on our website if you consent to their use.

We apply various security measures to protect the confidentiality of your information. This includes physical, technical, and administrative safeguards. We regularly update and test our security systems to ensure their effectiveness. Access to your data is restricted to only those employees who need it to provide you with services. Additionally, we conduct training for our employees on confidentiality and information security matters. Data in our systems is encrypted, as well as during transmission. We also pay attention to the availability of your data. If we suspect that your data has been lost or may be accessed by third parties, we will promptly notify you.

We process your data and provide you with the opportunity to know how we handle it, as well as in some cases request limitations on this processing. You have several rights:

- Right to access your personal data. This means you can obtain information about what data we hold about you and for what purposes we use it.

- Right to withdraw consent. If you previously agreed to receive informational newsletters from us or to use cookies, you can withdraw this consent at any time.

- Right to rectify data. If your contact details have changed, you can request their update from us.

- Right to restrict processing of your data. If you have reason to believe that we are processing your data incorrectly or unlawfully, you can request a restriction on this processing.

- Right to data portability. This means you can request a copy of your data that you have provided to us in a format convenient for you.

- Right to erasure of data. You can request the deletion of your data from our systems if it is no longer needed for the purposes for which it was collected.

- Right to object to data processing. If you have grounds to object to the processing of your data, you can contact us to request cessation of this processing.

You can always withdraw your consent by sending a notification of withdrawal to the email address [email protected]. Our activities in the field of personal data protection are monitored by the State Data Inspectorate of the Republic of Latvia. Before filing a complaint with them, we recommend contacting us to resolve any issues that may arise.

We make every effort to protect your personal data and ensure transparency in the processing of these data. However, if you have any questions or encounter issues regarding the processing of your data, please reach out to us. We will respond to your inquiries regarding the use of your data on the Toxparts.com website. You can contact us by sending an email to [email protected]. Please describe your questions or issues in as much detail as possible so that we can provide the best support.